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Technology Investment Is Returning, but the Expectations Have Changed

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Technology Investment Is Returning, but the Expectations Have Changed

The New Zealand technology market has had its share of false starts over the past few years. Projects have been announced and delayed, hiring plans have changed halfway through a process, and organisations have had to make difficult decisions about which investments can proceed.

That said, the first half of 2026 has felt different.

We are seeing more transformation programmes move into delivery, government agencies return to the contractor market and longer engagements reappear in Auckland, Waikato and the Bay of Plenty. SEEK’s market data also points to modest growth in ICT job advertising and an improvement in candidate response.

We would not describe this as a rapid rebound. What we are seeing is a more deliberate return to activity, driven by projects with a clear operational need and a defensible business case.

Our latest Half-Yearly IT, Transformation & Digital Market Insights 2026 examines these changes in detail, including where hiring is recovering, which capabilities employers are prioritising and how technology professionals are responding to the market.

The clearest message from those insights is that technology hiring has become much more closely connected to business performance.

The Business Case Is Driving the Hiring Decision

Organisations are not investing in technology simply because a platform is reaching the end of its life or because a new tool has attracted attention. They want to understand what the investment will change.

Will it reduce operating costs? Will it improve security? Will it make a service easier to use? Will it resolve a compliance risk or give an organisation better information on which to make decisions?

That is why current demand is concentrated around cyber security, cloud modernisation, data, ERP replacement, automation and legacy systems. These are areas where delaying investment can create a larger operational problem later.

Financial services organisations continue to progress regulatory, compliance, risk and cyber security programmes. Healthcare, education, transport and local government are investing in cloud platforms, ERP replacement, AI-enabled operations and legacy modernisation. The Government’s $153.6 million Budget 2026 investment in Health New Zealand’s cyber security demonstrates the scale and importance of the work still needing to be delivered across critical services.

This has implications for the people being hired. Employers need more than technical proficiency; they need professionals who can explain how their work contributes to the wider organisation.

Data Engineers, Business Analysts, Security Engineers, Integration Architects, Programme Managers and Change Managers remain in demand because they help turn investment into delivery. The strongest candidates can move comfortably between technical detail, stakeholder expectations and the outcome the programme is intended to achieve.

AI Has Reached the Difficult Part

The market has spent several years talking about the potential of AI. Many organisations are now reaching the more difficult stage: deciding where it can genuinely create value and how it can be implemented responsibly.

The use cases becoming more common in client conversations are practical ones. They include customer service automation, enterprise search, document processing, workflow automation, software development productivity and cyber security monitoring.

Turning those ideas into working solutions requires more than access to an AI platform. Organisations need sound data, appropriate governance, well-defined processes and people who understand both the technology and the environment in which it will operate.

This is creating interest in AI Product Managers, Data Engineers, Data Scientists, AI Solution Architects, AI Governance specialists and Business Analysts who can translate operational requirements into viable use cases.

The difficulty is that genuine AI capability rarely exists in isolation. Employers are usually looking for AI knowledge combined with product experience, data capability, architecture, governance, sector knowledge or a proven record of organisational delivery.

AI-enabled development tools will also change the composition of technical roles. Repeatable work may become faster, but that places more importance on architecture, technical judgement, quality, problem-solving and accountability. The question for employers is not simply whether a candidate can use an AI tool. It is whether they understand when to use it, how to evaluate its output and what risks need to be managed.

Transformation Roles Carry a More Exact Brief

The recovery in transformation activity is welcome, but employers are rarely recruiting for broad transformation experience.

They are looking for people who have worked with a particular platform, delivered within a regulated sector, operated in a complex stakeholder environment or managed the realities of replacing technology that an organisation still depends on every day.

Demand has strengthened for Business Analysts, Project Managers and Change Managers, while six-to-12-month contract opportunities are returning after a period in which shorter engagements and fixed-term appointments were more common.

Hybrid positions are also appearing more frequently. Some organisations are combining Business Analysis with Project Management or Technical Writing as they look for broader capability within leaner delivery teams.

These roles need to be designed carefully. Combining related responsibilities can work well when there is a clear purpose, but an unrealistic list of duties will not produce a stronger appointment. It usually makes the brief harder to fill and the position more difficult to perform.

The same attention needs to be given to Customer Experience capability. Technology, data, service design and the needs of the end user are increasingly being considered together. Demand now extends from digital support and customer journey roles through to Product Owners, Service Design specialists, Customer Experience Leads and senior leaders responsible for customer strategy.

A transformation programme cannot be judged only by whether the platform was delivered. It also needs to work for the people expected to use it.

Candidate Availability Can Be Misleading

Application numbers remain above historical averages, but those numbers do not provide a complete picture of the talent market.

Shortages continue across specialist permanent and fixed-term positions, particularly where employers need proven capability in cloud, infrastructure, platforms, networks, connectivity, cyber security, data or complex transformation delivery.

Experienced contractors remain in strong demand and are often unwilling to reduce their rates, especially when they have delivered successfully across transformation, cloud, data, cyber security or AI programmes. Contractors who are newer to the market are more cautious about opportunities where funding, programme certainty or the likelihood of an extension is unclear.

Permanent candidates are asking more questions as well. Remuneration matters, but so do business stability, leadership, confirmed project funding and the possibility of another restructure.

That makes the recruitment process part of the employment proposition. A well-defined position, credible information about the programme and timely communication give candidates confidence. A long process with changing requirements tends to achieve the opposite.

Employers may have more applications to review, but the people with the closest match to the brief can still have several opportunities available to them.

Experience Has Become a Technology Advantage

The emphasis on emerging technology can sometimes obscure the value of long-standing technical and organisational knowledge.

ERP replacement, platform modernisation and legacy transformation are increasing demand for professionals who understand why older systems were designed as they were, how they interact with the wider organisation and what could be disrupted during a change.

Later-career professionals can bring deep sector knowledge, delivery discipline, technical context and the ability to recognise risks that may not be obvious at the beginning of a programme.

This does not place established experience in opposition to new capability. Effective technology teams require both. Organisations need people who understand modern platforms and tools, as well as people who have delivered complex work and managed the consequences of difficult decisions.

New Zealand employers may also benefit from experienced technology professionals returning from Australia. Family connections, housing, lifestyle and cultural fit are influencing some people to reconsider their move. Returning professionals can bring international experience and specialist capability into the local market.

Australia will continue to compete for New Zealand talent, particularly across transformation, cloud, cyber security and specialist technical positions. Maintaining relationships with potential candidates before an immediate vacancy arises will therefore remain important.

The Second Half of 2026 Will Be About Delivery

For the remainder of the year, we expect activity to be strongest where investment is already connected to an essential programme or measurable result.

Transformation, AI, data, cloud, cyber security, ERP, automation, platform modernisation and digital enablement should continue to generate demand. Technical delivery capability across data engineering, business analysis, security and project delivery will remain particularly important.

The general election may contribute to greater caution later in the year, especially in Wellington’s public sector, where investment and headcount decisions are closely connected to government priorities and funding certainty.

That caution will not remove the need to maintain critical systems or continue programmes already in delivery. Contractors and fixed-term professionals are likely to remain an important part of the workforce as organisations protect programme continuity while retaining flexibility.

For employers, the priority should be to define what success looks like before going to market. For candidates, it will be increasingly important to show not only what technologies or programmes they have worked with, but what changed because of their contribution.

The market has begun moving again, but neither employers nor technology professionals are approaching it as they did several years ago. There is more scrutiny, more emphasis on outcomes and less tolerance for poorly defined work.

That creates a demanding environment, but it also creates better conversations about what organisations genuinely need from technology and from the people responsible for delivering it.

Access Our Technology Market Research

Our Half-Yearly IT, Transformation & Digital Market Insights 2026 provides our latest assessment of hiring activity, candidate behaviour, regional conditions and capability demand during the first half of the year. You can request them here

Separately, you can request a copy of our Technology, Transformation & Digital Report 2025 - 26, which provides a broader view of the forces shaping New Zealand’s technology employment market.

We will release the updated edition of the Technology, Transformation & Digital Report in 2027, bringing together new market data and further insight into the development of technology investment, skills demand and workforce priorities.

You can also learn more about our IT, Transformation & Digital specialisation and the recruitment services we provide to employers and technology professionals throughout New Zealand.

To discuss a hiring requirement, career move or development in the technology market, contact our Beyond Recruitment IT, Transformation & Digital team.