Client Service Advisor

Job Title: Client Service Advisor
Contract Type: Permanent Recruitment
Location: Porirua and Kapiti Coast
REF: WG42746
Contact Details: Natalie Imms
Contact Email:
Job Published: almost 5 years ago
- Inbound advisory centre
- 40 hours per week
- $42k pa
- Porirua/Kapiti location

Excellent opportunity with an internationally recognised government organisation, leading in innovation and technology, who mission is to "grow NZ for all".

My client is seeking a Client Service Advisor to join their Porirua contact centre. In this role you would be required to learn and retain a lot of complex information on different services as well as policy and legislation. You will then use you knowledge to advise customers and members of the public on this key information. This inbound contact centre has a high volume of calls and with the many product lines and legislation you will need to quickly be able to recall this information accurately, or know where to find it and keep extensive records as you go.

To be successful in these roles you will need to have:

- Previous Call Centre or Customer Service experience
- Articulate with clear and confident communication delivery
- An outstanding phone manner
- Exceptional customer service skills
- Loyalty and dedication
- Technically savvy
- Ability to think outside the box and be proactive

The role offers excellent career progression within both the contact centre and the wider business.
A short written problem solving assessment is required to be completed in order to be considered for this role.

This is an opportunity not to be missed. Both full time hours are available as well as part time positions from 10.00am - 2.00pm. To apply for the part time position please apply through vacancy WG42747.
To apply for the full time position click Apply now to this advert or call Natalie Imms on 04 473 2114 quoting reference WG42746