Level 1 - Service Desk

Job Title: Level 1 - Service Desk
Contract Type: Permanent Recruitment
Location: Wellington Central
REF: WG43023
Contact Details: Paul Brandon
Contact Email:
Job Published: almost 5 years ago
- Phone and email support
- High volume and turnover
- Rostered position

My client is urgently seeking a Level 1 Service Desk Support person to join the team here in Wellington. To be considered for this role, you must possess:

- an understanding of ITIL
- an understanding of incident requests and problem management
- experience in providing great customer service
- comfortable in providing email and phone support (desk bound position)
- being able to multi-task
- comfortable performing in a high volume/high turnover role
- take accountability for your work

The team operates between 7.30am and 5.30pm Mon to Fri and you will be comfortable being rostered every 4 weeks.

My client offers a great environment to work in plus an onboarding programme for the role for the right candidate.

If this role sounds like you then Apply Now or call Paul Brandon on 04 471 8974 quoting ref WG43023 for further information.