Account Manager - Logistics

Job Title: Account Manager - Logistics
Contract Type: Permanent Recruitment
Location: Auckland - Manukau and East Auckland
REF: AK49167
Contact Details: Sally Jane Miller
Contact Email:
Job Published: almost 5 years ago
- Newly created role - Customer focused along with operational tasks
- Established and reputable worldwide organisation
- Genuine Career progression

Our client, a respected and prominent player in the logistics field are seeking a customer centric individual with hands on experience in the logistics world to join their hard working and fun team to manage a tight knit portfolio of accounts with varying requirements.

The role:

- Handle a range of queries both in person and by phone
- Work closely with Operations across a range of tasks
- Coordinate day to day performance including achievement of various KPI's internally and externally
- Manage existing accounts and developing ongoing strong relationships
- Resolving a range of particular issues and being across all customers expectations
- Ongoing liaison with external and internal stakeholders, with a range of monitoring on a daily basis
- Handling any projects as they arise
- Following up on ETA's and other deadlines
- Ongoing reviewing and improving business processes
- Leading customer renewals

This role is a mixture of external Account Management and internal Account Management amongst a range of other duties. This would ideally suit someone looking for that next step or someone with two years experience in Account Management in a similar field combined with a logistics background.

The successful candidate:

- Logistics background is essential
- Proven customer solution history is vital
- The ability to work in a very reactive environment and be able to handle the unpredictability of days changing-
- Existing Account Management background
- Strong communication skills
- A natural analytical background who also has strong attention for detail
- A team player who has a good sense of humour and can build rapport with a variety of people
- Detailed breadth/depth in relation to warehouse processes
- Resilient and the ability to have the hard conversations with internal and stakeholders when necessary

In return for your skills and attributes you will be working for a team who are passionate about what they do and look out for each other. It is a fun industry and fast paced so if this matches your personality then maybe this is for you. There is ongoing support and training and genuine progression for the right individuals. A base salary of up to $75,000 dependent upon experience + a range of interesting perks make up this package.

To register your interest apply below and quote AK49167

Thank you.
Sally Miller