Technical Support Officer

Job Title: Technical Support Officer
Contract Type: Permanent Recruitment
Location: Auckland - North Shore and Rodney
REF: AK50442
Contact Details: Gabrielle Allsop
Contact Email:
Job Published: over 4 years ago
- New Year / New Role
- Great Team Environment
- Opportunity Plus

Our client is seeking an experienced Technical Support Officer for their Rosedale role.

The role will see you taking inbound & outbound technical calls and queries from customers and consumers, plus offering technical and escalation support to internal technicians and external service agents. You will also provide approval for warranty claims of appliances.

This is a hardworking, technical organisation with a fun environment and would suit someone who is customer focused, technically savvy, and has a positive attitude.

Experience required for this role:

- Previous Customer Service experience
- Whiteware technical expertise
- Excellent verbal and written communication skills
- MS Word and Excel and the ability to pick up new systems quickly
- Outgoing and enthusiastic personality
- Outstanding customer service and interpersonal skills
- Attention to detail and accuracy
- Must be resilient

Our role would suit someone with a mechanical background in the automotive, power tools, printers or electronics industries.

Previous SAP software experience would be advantageous.

An immediate start is available however, we can wait for the perfect candidate.

This is your chance to join a growing organisation with a warm and friendly team. Great remuneration and fun team environment.

If this sounds like you, please apply now.

NOTE: This role is only open to NZ/AUS residents and citizen as this is a long term role.

REF: AK 50442

CONTACT PERSON: Gabrielle Allsop Client Manager