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Customer Service Consultant

Job Title: Customer Service Consultant
Contract Type: Permanent Recruitment
Location: Auckland - Inner
Specialisation:
REF: AK50521
Contact Details: Tyler Hunt
Contact Email: tyler.hunt@beyond.co.nz
Job Published: almost 2 years ago
Are you passionate about customer service, with great people skills?

The Company

Based in Auckland CBD, this company is an industry leading financial services organisation. They reward their hard working, dynamic and most importantly collaborative team with a great salary and a fantastic employee benefits package.

The Role

As a Customer Service Consultant, you will be handling inbound customer and client phone calls, as well as some web/email queries. You will develop expert knowledge of your organisation's services, to provide product information to existing and potential customers. You will also be required to complete some general administration tasks.

We are looking for candidates that have the following qualities:

- Previous customer service experience in a contact centre or retail environment
- Excellent communication skills both written and verbal
- Ability to resolve complex problems
- Willingness to work in a team
- Embrace and adapt to change easily
- A high level of professionalism
- Professional presentation

To be considered for this role you must be a NZ Citizen/Resident

If you think that this is the role for you, then apply now with your CV!

Tyler Hunt
Client Manager Call Centre & Customer Services

Ref: AK50521