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Team Leader - Outbound

Job Title: Team Leader - Outbound
Contract Type: Permanent Recruitment
Location: Auckland - Inner
Specialisation:
REF: AK50665
Contact Details: Natalie McAlister
Contact Email: natalie.mcalister@beyond.co.nz
Job Published: 8 months ago
- Competitive Salary + Commission
- City Fringe location
- Varied role

Are you a Team Leader with high energy, a positive attitude and an ability to make a difference to the team you lead?

This growing business is looking for a Team Leader to lead, coach and manage a team of outbound agents. In addition to running your team you will liaise directly with clients and produce regular client reports.

Some of your responsibilities include:

- Schedule and allocate work
- Check and manage project correspondence
- Liaise with clients
- Coach and mentor agents
- Complete regular reports

To be considered for this role you will have:

- Previous experience leading a team of outbound agents
- Passionate about people, coaching and development
- Excellent written and communication skills
- People management with the ability to plan, organise and lead a team of inbound / outbound representatives
- Able to work flexible hours; Monday to Friday between 10am and 9pm with the occasional Saturdays.

If you are looking for your next opportunity, APPLY NOW with your CV.

Natalie McAlister
Client Manager - Call Centre & Customer Services
09 374 1186
Ref AK50665

SK99924A