|Job Title:||Inbound Sales + Service|
|Contract Type:||Permanent Recruitment|
|Location:||Auckland - Inner|
|Contact Details:||Natalie McAlister|
|Job Published:||almost 2 years ago|
- Well-known international brand
- Great employee benefits
In this role you will be receiving inbound calls; converting calls to sales, providing product information and quotes to your customers. In addition to this you will be making follow up calls to customers that you have previously provided quotes to along with calls to ensure the customer is happy with their purchase.
This role requires you to be sales + customer focused, not going getting the sale across the line but ensuring your customers receive a high standard of service from end to end.
You will join a team that is collaborative in their approach, supporting each other and celebrating the successes of the team. You will work with a manager who is approachable and provides ongoing coaching and training.
To be successful in this role you will need:
- Previous experience in a contact centre; ideally inbound or outbound sales/ retention or a sales focused retail role.
- Excellent communication skills both written and verbal
- Strong customer service skills
- Team player
- NZ Citizen/Resident
In return you will join a business that takes corporate social responsibility seriously; has great employee benefits such as subsided public transport, supportive management, career progression and more.
Hours are Monday to Friday, with an additional alternate Saturday.
Apply Now with your CV.
Client Manager - Call Centre & Customer Services
09 374 1186