Job Description
- Temporary role commencing asap (once vetting is completed) to 30 June 2027
- Working as part of a supportive team in a collaborative government agency.
- Work from home flexibility available
- CDB location close to public transport links
- $40.00 per hour
This temporary assignment has been established to assist with clearing a backlog of debt. The position will also review and improve debt management processes to ensure consistent and effective debt recovery practices across the organisation.
What's on Offer?
- Opportunity to add value and contribute to process improvement and best practice.
- Varied role combining debt recovery, stakeholder engagement, and reporting.
- Supportive and collaborative team environment.
- Competitive hourly rate.
- Manage and follow up outstanding debts in accordance with established debt management processes.
- Initiate and prepare debt write-off recommendations and ensure approved write-offs are actioned.
- Assess when debts should be referred to external collection agencies.
- Review, streamline, and enhance debt management processes and policies.
- Investigate and resolve customer queries relating to debt recovery.
- Identify risks and recommend appropriate courses of action.
- Develop processes for recovering debt.
- Liaise with key stakeholders to implement improvements.
- Produce quarterly reporting on outstanding debts and write-off recommendations.
- Contribute to continuous process improvement, documentation, and stakeholder training.
To be successful in this role, you will bring:
- At least 3 years' experience in a Credit Control or Debt Management role.
- Strong knowledge of credit control and general bookkeeping practices.
- Experience working with ERP and financial systems such as Oracle, SAP, or similar.
- Advanced Microsoft Office skills, particularly Excel.
- Strong analytical and problem-solving abilities.
- Excellent written and verbal communication skills.
- A customer-focused approach with the ability to handle sensitive situations professionally.
- Strong organisational skills and the ability to manage competing priorities.
- A collaborative working style and proven ability to build effective stakeholder relationships.
Please apply now quoting reference 132886.
Please note that applicants must be New Zealand Citizens or Permanent Residents, as the successful candidate will be required to obtain a security clearance for this temporary position.
