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Customer Contact Administrator Role!

Job Title: Customer Contact Administrator Role!
Contract Type: Permanent Recruitment
Location: Auckland
Specialisation:
REF: BRLRAB88762
Contact Details: Rachel Lanham Black
Contact Email: rachel.lanhamblack@beyond.co.nz
Job Published: 14 days ago
  • CS Admin Role
  • Permanent – $45,000 p.a.
  • Mt Eden – no onsite parking, but close to public transport

This is a newly created role within this organisation and so this is a fantastic opportunity to come in and develop their vision further and make the role your own.

You will be supporting the SME clients in this boutique outsourced admin and accounting firm and the main focus of the role is to act as liaison between clients and internal staff to facilitate a high level of communication and service delivery. This is a role where you will need to thrive on variety and working at pace to adapt to different client requirements.

You will be involved in:

  • Providing phone/email communication management
  • First call resolution of client enquiries
  • Client relationship management
  • Data and order entry into client CRM
  • Reporting
  • Back up reception and office admin support when required (holiday cover etc)

You must have:

  • Minimum 12 months CS/Admin experience in an office environment
  • Word/Excel/Outlook to an Intermediate level
  • Ability to work at pace, and yet remain calm
  • Resilience and an unfailingly positive attitude
  • Excellent communication skills - written/verbal

In return, you will receive:

  • The opportunity to be a part of a growing and dynamic business
  • Fantastic exposure to clients in exciting industries
  • Great office environment, handy to public transport
  • Supportive and agile team environment

This is a permanent role with an ASAP start and you must be a Citizen or Permanent Resident to apply. For more information please contact Rachel Lanham Black, Recruitment Specialist at Beyond Recruitment on 021 931701 or submit your application through the link below and include your CV and Job Number: 88762.