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Customer Experience Manager

Job Title: Customer Experience Manager
Contract Type: Permanent Recruitment
Location: Wellington
Specialisation:
REF: BRLMXH94873
Contact Details: Maddy Horne
Contact Email: maddy.horne@beyond.co.nz
Job Published: 14 days ago
  • Great company culture
  • Porirua location – free parking!
  • $70k - $75k depending on experience

This role offers the chance for a skilled Customer Experience Manager to successfully lead and motivate a team of Customer Service Representatives to achieve wider business goals.

To be successful in this role you will:

  • Have experience as a Team Leader in a Call Centre or Sales environment
  • Be able to lead and inspire a team
  • Be apt at producing data and insight frameworks
  • Be happy to get stuck in and jump on the phones as and when required
  • Have exceptional time management skills
  • Make suggestions as and when appropriate to improve day to day business operations
  • Pick up new systems quickly

This role would suit a strategic thinker who is keen to join an organisation which values innovation, collaboration and has a clear purpose and direction. There are plenty of perks in this organisation, such as free parking, friendly work environment and modern offices. If this sounds like you then please apply now!

Ref 94873