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Voice of Customer Insights Analyst

Job Title: Voice of Customer Insights Analyst
Location: Auckland
Specialisation:
REF: BRLAXH98792
Contact Details: Anna Hobern
Contact Email: anna.hobern@beyond.co.nz
Job Published: 22 days ago

Our large, well known and successful NZ client is looking for an intermediate level Voice of Customer Insights Specialist / Analyst to start urgently with them!

If you're looking to work in a progressive customer experience environment this is your chance! With a great workplace culture, modern work environment and technology to boot - what more could you ask for?

To be considered you will need:

  • Intermediate level customer insights experience across 'Voice of Customer' data;
  • Proven experience in analysing trends to draw out relevant insights;
  • Comfortable working with large datasets across spreadsheets & software;
  • Experience with data insights software & dashboards;
  • Experience in the B2B SME marketplace is desirable;
  • Strong lateral thinking skills, attention to detail & well-developed communication & relationship building skills are essential for this role;
  • Current working rights to work in in NZ and some experience working in the NZ marketplace doing this type of role is preferred.

This is a great opportunity so don’t delay in applying!  The most suited applicants to this brief will be contact promptly. All other candidates will be considered for any future roles we have coming up.  I look forward to hearing from you!

Anna Hobern - Client Manager – Customer Experience & Insights
021 366 015

Job # 98792