Customer Retention Adviser

Job Title: Customer Retention Adviser
Contract Type: Permanent Recruitment
Location: Auckland 2022
Contact Details: Paula Van Zijl
Contact Email:
Job Published: 6 days ago

  • Mangere location
  • $55 000 - $75 000 dependent upon experience
  • 45 hours a week:  Monday – Friday (9.00am – 5:30pm OR  9:30am – 6.00 pm OR  10.00am – 6.30pm) AND Saturdays 12:00pm – 5.00pm
  • Free onsite parking available

Our client is an award-winning market leader in the industry, and they are looking for a Customer Retention Adviser to join their team.

This role will suit a customer service focused individual who has a passion for service delivery and an interest in the financial services industry.

About the role:

  • In this role you will be calling clients who have upcoming loan renewals
  • You will be asking relevant financial questions relating to client’s future loan requirements
  • You will be recommending loan solutions to suit each client’s specific needs

What’s in it for you:

  • Our client offers a fantastic work environment in addition to an above market salary
  • You will enjoy great future career growth
  • You will have an opportunity to study toward a RFA registration, with potential financial support from our client
  • This opportunity will set you up for a great career in the industry

What you bring to the team:

  • Enthusiasm and a customer centric, solutions-based approach
  • Experience in the banking, finance, credit or lending industry will be a great advantage
  • Excellent written and verbal communication skills

Opportunities like these are difficult to find. Apply online immediately to be considered for this role.

Please note that only NZ citizens and permanent residents will be considered for this role.

REF # 111329