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Customer Service

Job Title: Customer Service
Location: Auckland
Specialisation:
REF: BRLJMA95654
Contact Details: Jo Anderson
Contact Email: jo.anderson@beyond.co.nz
Job Published: 10 days ago

The company

Our client is a well- established, reputable nationwide retail business who offer a range of modern furniture to create a home that customers love coming home to.   As a Customer Service delivery, you will ensure that the customer gets to enjoy this experience after purchase has been made.   This is a great opportunity for an experience Customer Service focused individual with a background in retail and has experienced in organising product delivery.

The role

Based in Airport Oaks and reporting to the  Warehouse Manager , your role is crucial in the delivery of exceptional service to customers.  You will work closely with in a small team and the wider team including the warehousing department in managing timely deliveries, to regularly providing customer progress updates through to completion and ensure all paperwork and administrative tasks are completed.

 About you

  • Excellent Verbal and Written skills – via phone and email
  • Computer Literate – Microsoft applications + Retail CRM systems experience
  • Ability to build internal /external relationships
  • Be pro-active to get the job done
  • Ability to work collaborative in a small team
  • Delivery service focused
  • Reliable and committed

What do you do from here? 

Apply now with your CV!

Note: Please note you must have an eligible visa to work full time in New Zealand.

Jo Anderson- Client Manager – Business Support/Customer Service

Ref No: 95654