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Customer Service

Job Title: Customer Service
Contract Type: Permanent Recruitment
Location: Auckland
Specialisation:
REF: BRLKCL103824
Contact Details: Kim Lovett
Contact Email: kim.lovett@beyond.co.nz
Job Published: 7 days ago
  • Highly reputable organisation
  • Be rewarded
  • Great opportunity

As a Customer Service Representative, you will be part of the smooth running of the business, assisting wonderful clients with any slight technical glitches that may occur with their product.

Your role will be to build customer relationships and provide information on our client's products and services in a professional manner. On the job training and support will be provided on systems and current processes. This is a fantastic role within a highly reputable organisation.

Customers are at the forefront of everything they do, integrity and customer service are the cornerstone of their success.

Description

  • Handling Inbound customer enquiries
  • Follow up customer queries and responding to email requests
  • Reviewing customer accounts
  • Outgoing and energetic attitude
  • Excellent customer service
  • Good listening skills
  • Excellent phone manner
  • Problem solving skills
  • Computer experience

This permanent position will be on a rostered system, with the occasional weekend.

Job Offer:

This role will be based in the CBD and you will be part of a customer obsessed team. They look after employees by fruit daily, your birthday off and other great incentives. To be successful you will need strong phone-based customer service skills, sales skills, experience in customer service, and the ability to engage with customers.

Please contact Kim at Beyond for further details on 027 5666559 or email your resume in Word Format to kim.lovett@beyond.co.nz

Job Ref: 103824