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Customer Service - Inbound

Job Title: Customer Service - Inbound
Contract Type: Temporary Staffing Solutions
Location: North Shore
Specialisation:
REF: BRLRYD106725
Contact Details: Reva Dalal
Contact Email: reva.dalal@beyond.co.nz
Job Published: 5 days ago

If you are passionate about providing excellent customer service, are solutions oriented and enjoy the daily hustle of resolving issues, and the last thing you need is to be a part of an organisation that recognises and rewards you for your skills and effort… This is the role for you!

Our client who is a large E-commerce organisation is looking for an energetic and stand -out customer service representative to join their National Contact Centre, based in the CBD will enjoy working in a high-pressure customer service environment and at the same time adding value to the team and achieve results as a team.

What you will be doing:

  • Taking several inbound calls each day from internal and external stakeholders
  • Provide excellent customer service for their online and retail businesses
  • Resolve queries in a timely manner
  • Be the voice of the company and present it well

What we require:

  • Proven ability to adapt to change
  • Capability to work with diverse customer base
  • Minimum 2 years of Customer Service Experience
  • Excellent Communications Skills
  • Ability to handle difficult customers
  • Be complaint and adhere to company procedures and policies

In return you will receive:

  • Excellent working environment
  • Training and development
  • Career progression
  • Competitive base rate

You could be looking to step foot into your new career and establish yourself with a renowned organisation. Please Apply Now with your CV in a word.doc to be considered. You will be contacted if you are successful.

Reva Dalal, Recruitment Consultant

Ref: 106725