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Customer Service Logistics Assistant

Job Title: Customer Service Logistics Assistant
Contract Type: Permanent Recruitment
Location: East Tamaki
Specialisation:
REF: BRLJMA93425
Contact Details: Jo Anderson
Contact Email: jo.anderson@beyond.co.nz
Job Published: 9 days ago

Our client has a great opportunity for you to launch or advance your career with on-going support and development within the heavy road transport truck and trailer industry.  

Customer Service Sales/Logistics Assistant is primarily responsible for assisting customers over the phone, internet, email or in person and works closely with the sales staff to ensure a high level of customer service.

As a Customer Service/Logistics Assistant, you will be expected to:

  • Attend to counter sales as a priority
  • Assist customers over the phone, internet, email or in person with orders, quotations and product questions.
  • Check stock availability and process stock returns
  • Maintenance of effective parts library
  • Managing the client order process from order confirmation through to completion of order.
  • Technical support -providing customers with technical product advise, visiting clients.
  • Assist counter and warehouse associates as needed.

Our client will help you achieve your goals by:

Providing the tools necessary to take control of your career including:

  • Ongoing support and training.
  • Result-driven and customer-oriented team and work environment.
  • Opportunity for advancement.

As an ideal candidate you will have:

  • High level of technical aptitude
  • One or more year(s) of experience in counter sales or worked in the trailer industry.
  • Proficiency in Microsoft Office Suite,
  • Strong customer service orientation – both external and internal.
  • Exceptional follow up skills.
  • A strong attention to detail and be well organized.
  • Excellent interpersonal and communication skills, both oral and written.
  • Must be self-directed and able to complete complex tasks with little supervision or guidance.
  • Proven “do whatever it takes” attitude.

Apply online now to Jo Anderson – Client Manager -Business Support by sending your cover letter and resume.   Quote Reference: 93425

 

Hi I'm Jo, I manage this role. See more of my jobs here.