Job Description
Customer Service Representatives - Multiple Opportunities
We are currently recruiting for multiple Customer Service Representative opportunities across Porirua, Lower Hutt, and Wellington CBD. If you are customer-focused, adaptable, and available to start immediately, these temporary and fixed-term positions offer an excellent opportunity to support local communities while gaining valuable experience in a fast-paced contact centre environment.
As a Customer Service Representative, you will be the first point of contact for customers, handling a variety of enquiries through phone, email, and online channels. You'll play a key role in delivering exceptional service and ensuring customer issues are resolved efficiently and professionally.
Role Details:
Please note: Applicants must hold valid New Zealand work rights for the full duration of the assignment.
We are currently recruiting for multiple Customer Service Representative opportunities across Porirua, Lower Hutt, and Wellington CBD. If you are customer-focused, adaptable, and available to start immediately, these temporary and fixed-term positions offer an excellent opportunity to support local communities while gaining valuable experience in a fast-paced contact centre environment.
As a Customer Service Representative, you will be the first point of contact for customers, handling a variety of enquiries through phone, email, and online channels. You'll play a key role in delivering exceptional service and ensuring customer issues are resolved efficiently and professionally.
Role Details:
- Locations: Porirua, Lower Hutt, and Wellington CBD
- Full-time hours, Monday to Friday
- Office-based positions
- $32.00 per hour
- Immediate start
- Temporary and fixed-term assignments ranging from 4–8 months
- Respond to customer enquiries with professionalism, empathy, and accuracy
- Record and manage customer interactions and service requests using internal systems
- Provide information, guidance, and first-point resolution where possible
- Escalate complex enquiries to the appropriate teams
- Contribute to a positive and seamless customer experience across all communication channels
- At least 3 years' experience in a contact centre or customer service environment
- Strong communication and problem-solving skills
- Confidence using a range of technology platforms and learning new systems quickly
- A reliable and adaptable approach, with availability to commence work immediately
- A commitment to delivering outstanding customer service
Please note: Applicants must hold valid New Zealand work rights for the full duration of the assignment.
