Customer Service/Advisor-Temporary Assignment

Job Title: Customer Service/Advisor-Temporary Assignment
Contract Type: Temporary Staffing Solutions
Location: Wellington
Contact Details: Richeany Chhim
Contact Email:
Job Published: 4 days ago

Do you like problem solving and consider yourself a highly resilient individual?  Do you enjoy gaining positive outcomes and applying your exceptional customer service skills to add value? We are seeking a motivated individual to join an existing team whose focus is dealing with feedback and complaints.

This temporary assignment will commence early December and is for a 6-month duration.   Working within a high-profile Government agency, you will be fully trained and supported by a team that take pride in delivering solutions to their customers.

  • Commencing beginning December for 6 months
  • Mix of phone and email based inbound customer queries/complaints
  • High profile Government agency
  • $26.00 per hour

Key responsibilities include:

  • Processing incoming feedback and complaints via phone and email
  • Recording information into a database
  • Preparing reporting
  • General administration tasks including reviewing processes and suggesting improvements

To be successful in this role you will need to demonstrate the following attributes:

  • Proven customer service skills including exposure in handling complaints
  • Excellent communication skills both verbal and written
  • Ability to be resilient and can cope with pressured situations
  • Flexible and adaptable to change and open to process improvement
  • Solutions based focus
  • Strong knowledge of MS Suites

This role is an excellent opportunity to join a team of customer service pioneers who show empathy and have the ability to deliver positive results. Hours of work are 40 per week, Monday to Friday.  A competitive hourly rate is on offer along with career development opportunities.   If customer service is in your DNA don’t delay apply today

Reference 107145

If you have any queries, please do not hesitate to contact Richeany Chhim