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Customer Services & Call Centre

Customer Services Officer

Job Title: Customer Services Officer
Contract Type: Permanent Recruitment
Specialisation:
REF: BRLPXZ108189
Contact Details: Paula Van Zijl
Contact Email: paula.vanzijl@beyond.co.nz
Job Published: about 3 years ago
  • Customer Service Officer
  • CBD based
  • $45 000 - #55 000 depending on experience

We are currently assisting a well-known business based in the CBD with the recruitment of an experienced Customer Services Officer to join their team asap.

About the role:

  • As Customer Services Officer you will be the first point of contact
  • You will field all incoming calls and forward calls and queries to the correct department
  • You will play a key role in identifying customer needs, solving queries, and handling complaints

About you:

  • You will have the ability to perform under pressure
  • You will be very customer service focused with a kind and friendly telephone manner
  • Strong problem-solving skills
  • Good Word, Excel and data entry skills

This company offers a great supportive team environment and excellent career prospects. Aside from a market related salary, the company also offers excellent benefits, like subsidised medical cover, enhanced parental leave and child care support.

Apply online today if you feel that you are ready to take your customer service career to the next level.

REF # 108189