- Growing New Zealand Owned Start-Up
- Exciting Opportunities to Learn and Grow
- $60,000 per annum, Permanent, Wellington CBD
I am looking for 2 driven Customer Success Specialists, to join an exciting start-up and grow their careers within an amazing organisation.
Join a vibrant culture, with plenty of opportunities to learn, as well as offering a great work-life balance and other benefits.
We are looking for people who want to help others, are driven to succeed and really care about the impact they make.
- Responsible for developing customer relationships, promoting retention and loyalty
- Work closely with a portfolio of clients, ensuring satisfaction and engagement, while canvassing areas of potential business improvement
- Answer queries, set up new users, management of customer data
- Manage customer feedback, create written content to be used online and educate customers on business capabilities
What You Will Bring:
- A strong Customer SUCCESS background, from a personal banking, call centre, or claims administration background
- An interest in personal finance, GST, or a drive to learn and grow in this space
- Plenty of initiative, confident to communicate and someone who is passionate about helping others
- Social and diverse culture, with games nights, Friday social events and Wednesday Pizza Days!
- Birthday day off, 2 volunteer days, 20 annual leave days and 10 sick days
- Potential of growth as the company expands, with offices opening overseas (including Australia)
- Work from home capabilities (1-2 days per week), with a strong focus on work/life balance
With any questions, please email: Olivia.Strutton@beyond.co.nz
Ref No: 112230