Customer Support Technician

Job Title: Customer Support Technician
Contract Type: Permanent Recruitment
Location: Auckland
Contact Details: Timothy Fang
Contact Email:
Job Published: 4 days ago

About the role:

Are you a Support technician looking for a new start for 2020? Our client who specialises in product-based solutions for large scale enterprise clients is looking to add to their support team and are looking for a Customer Support Technician to join them. This role requires exceptional communication skills and the technician would look to provide technical assistance to the clients by offering ticket-based telephone support as well as onsite service installation of systems developed by the company.

Technical Skills required:

  • ITIL Foundation
  • Web sites (HTML, Java etc)
  • SMTP email (S/MIME secure email)
  • DNS and TCP/IP
  • Network technology (Routers, Switches etc)
  • Wireless technologies
  • Firewall technologies
  • Windows Server and Workstation support
  • Linux Server support
  • Desktop Hardware support
  • Public Key infrastructure technologies
  • Specialist application installation and support
  • General customer support.

We'd love to hear from you, if this is the right role for you - APPLY now or contact Tim Fang on 021 192 4251 for a confidential discussion.

Job Ref: 103872

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NB: Based on the volume of applications, only shortlisted candidates will be contacted. To be considered for this role you will need to be legally entitled to take up a full-time work opportunity in New Zealand.