Technology, Transformation & Digital

Desktop Engineers

Job Title: Desktop Engineers
Contract Type: Contracting Solutions
Location: Auckland
Contact Email:
Job Published: 22 days ago
  • Desktop Engineers (3-6 months contract)
  • Auckland
  • Contract

About the role:

We currently have 3 contract opportunities supporting one of our clients with Level 1/1.5 support. You will provide exceptional customer service and respond to phone, email, and on-line requests promptly, courteously, and efficiently and resolve the majority of the issues at the first call stage.

  • Personal drive to succeed in this profession and enhance your on-going knowledge.
  • Join our existing team in a hardware warranty provision capacity.
  • Build rapport with clients and colleagues.
  • Communicate at all levels within our diverse customer base.
  • Manage priorities by putting your good time management skills to use.

About you:

  • IT hardware experience and an understanding across all computer hardware (PC's, notebooks and peripherals).
  • Excellent customer service skills, friendly and outgoing.
  • Autonomous, resourceful, and innovative but know when to escalate issues.
  • Enjoy a challenge, work well under pressure.
  • Software support for break fix.
  • Exposure to O365 and End user support.
  • A good working knowledge of Windows 10 environments.
  • Must be able to work after hours and weekends as required.

Please Note:   To be considered for this role you need to be in New Zealand and have the legal right to work.

We'd love to hear from you! Follow the prompts to APPLY now or contact Rans Ekanayake via email for more information.

Ref: 113566

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