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Technology, Transformation & Digital

IT Support Specialist

Job Title: IT Support Specialist
Contract Type: Permanent Recruitment
Location: Auckland
Specialisation:
REF: 128128
Contact Details: Seong Yap
Contact Email: seong.yap@beyond.co.nz
Job Published: 8 days ago

Job Summary:

Position: IT Support Specialist

Location: Auckland (Hybrid work style)

Responsibilities:

  • Technical Support: Assist with computer systems, software, and hardware issues.
  • Network Troubleshooting: Resolve LAN, WAN, and system-related problems.
  • System Maintenance: Install, modify, and repair hardware/software.
  • Security Management: Support information security and patch deployments.
  • Account Management: Lead user account processes and manage backups.
  • Asset Management: Provision, modify, and maintain IT equipment and resources.
  • Customer Service: Provide support via phone, email, or in person.
  • Documentation: Create training materials and diagnostic programs.

Requirements:

  • Experience: Minimum 2 years in a similar role.
  • Technical Skills: Proficiency in Microsoft OS, cloud technologies, Linux, hypervisors, and storage solutions.
  • Soft Skills: Strong interpersonal skills, patience, and problem-solving abilities.
  • Management: Ability to prioritize tasks and manage incidents effectively.
  • Security: Understanding of information security principles.
  • Passion: Enthusiasm for technology and willingness to learn and improve.

You must be in New Zealand with the legal right to work.
If you have the above skills and experience, please apply directly to this advertisement.

Ref: 128128 
Contact: joseph.molina@beyond.co.nz


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