Job Description
- National Business Systems Manager
- Permanent Position
- Christchurch
An opportunity to join a multi-site organisation, and be responsible for modernising their business systems, driving operational excellence, and fostering a culture of continuous improvement. This role bridges the gap between technology, processes, and people, and sits on the senior leadership team, reporting to the Executive General Manager.
Key Responsibilities:
- Analyse and streamline end-to-end business processes
- Drive training around systems replacements and enhancements
- Improve customer interface experiences
- Lead a shared services team to maximize efficiencies nationally
- Drive proactive change management across the business, as systems and processes evolve
- Supporting and training employees
Key Skills and Experience:
- Proven experience in business process improvement, operations management or systems implementation
- inimum of 3 years in a senior leadership capacity
- Proven track record of leading large-scale organisational change initiatives
- Experience utilising formal project management frameworks
- Demonstrated experience overseeing the implementation or optimisation of enterprise-level systems, ERP (SAP), CRM (Salesforce), billing systems and customer-facing digital portals
- Experience with utilising AI tools, including integrating them into business processes to drive efficiency
- Proven experience successfully managing nationally located teams
- Proven ability to coach and develop others
- Financial literacy.
We are looking for a Business Systems Manager able to collaborate closely with cross-functional teams both within NZ and Australia, aligning business systems and processes with the business objectives, and to ensure that the organisation is positioned to meet current and future market demands.
You will need to be highly motivated, bring a good energy, have well developed influencing and interpersonal skills.
For more information or a confidential discussion contact Clare Saunders @ Beyond Recruitment on 027 630 2644 or email clare.saunders@beyond.co.nz or APPLY NOW!
Ref #132777
Please note: Applicants need to have a right to work in New Zealand with a valid visa and be currently present in the Country.
