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Technology, Transformation & Digital

Process Improvement Specialist

Job Title: Process Improvement Specialist
Contract Type: Contracting Solutions
Specialisation:
REF: BRLPRP107990
Contact Details: Clare Saunders
Contact Email: clare.saunders@beyond.co.nz
Job Published: about 3 years ago
  • Process Specialist / Business Analyst
  • Financial Services
  • 6 month contract - CBD

About the project:

The Process Specialist will work with a team of process SME's to review a business critical process end to end to understand how it can streamlined,   review all process (primarily eliminate/simplify/redesign) and deliver the initial roll out to implement changes.

 About the role:

  • Listen to the business/customers to understand their needs, pain points and take their existing ideas
  • Ability to map/dig into a process, identify and understand its purpose and value add, as well as the key issues that hinder this (process, people or Technology)
  • Engage with process SMEs and team to prioritise opportunities
  • Lead root cause analysis and come up with pragmatic solutions
  • Create a streamlined future state process and proposal on how to achieve this
  • Engage with the process teams and other stakeholders to buy into this and work with them to deliver the improvements
  • Coach and support team leaders/managers to embed the right behaviours/metrics to actively manage the process

Skills and attributes:

  • 10 + years of experience in delivery of change and business transformation across primarily process and people
  • Process Mapping, Business Analyst
  • Change management
  • Project management
  • Business analysis
  • Taking people on the journey with you - ability to engage and empower is essential
  • Financial services experience ideal, transactional experience high regarded

Due to the high volume of applications, only shortlisted candidates will be contacted. To be considered for this role you will need to be legally entitled to work in New Zealand.

We'd love to hear from you, if this is the right role for you - APPLY now or call Clare Saunders, Lead Talent Solutions on 09 374 0876

Ref: 107990

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