Our client has a new permanent opportunity for two Senior Technical Services Engineer with a strong service delivery background. This role will require you to maintain service excellence through constant communication with customers and providing assistance to the wider team.
Our blue-chip client is a diverse global organisation with over 120,000 employees, offering a full range of technology products, solutions, and services to customers in more than 180 countries. They know that using their experience and the power of ICT to shape the future of society with their customers can only be achieved through a flexible and respectful approach to work.
What you’ll need to succeed:
- Experience working in an operational outsourcing environment.
- Experience using a range of Service Desk tools to provide IT support.
- ITIL Service Delivery skills.
- Understanding of Service Management processes.
- Troubleshooting experience in technical environments.
- Excellent relationship-building skills with an affinity to customers, sales, and delivery functions.
What's in it for you:
- Salary of $100,000 - $120,000 depending on experience.
- Workplace that encourages diversity and inclusion.
- Work from home flexibility.
- A sense of belonging.
If this sounds like you, APPLY now or send your CV (Word doc) to Samantha.Eaton@beyond.co.nz or Riyaz.Hussain@beyond.co.nz
If this isn’t the right role for you but you are looking for a change, please get in touch with us for a discussion on how we can help.
Vacancy # 116369