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Service Administrator

Job Title: Service Administrator
Contract Type: Permanent Recruitment
Location: New Plymouth
Specialisation:
REF: BRLJVH103600
Contact Details: Jake Harold
Contact Email: jake.harold@beyond.co.nz
Job Published: 25 days ago

An exciting opportunity for an experienced Administrator with an excellent Customer Service focus to join a growing organisation!

  • Competitve hourly rate
  • A growing farm machinery organisation
  • Permanent position

The Service Administrator role is to provide administrative support to the Workshop as required and ensure the smooth, safe and profitable running of the Service Department.

  To be successful in this role you will:

  • Enjoy working with others, and convey confidence and trust
  • Be efficient and accurate in completing tasks with strong attention to detail
  • Good formal and informal written and verbal communication skills
  • Maintain strong relationship management with colleagues and customers
  • Have familiarity with CRM systems and accurate data entry skills
  • Have an understanding of mechanical environments

Key Responsibilities include:

  • Assisting with customer responses, filing and maintaining records
  • Providing friendly, professional, efficient, and confidential service to customers and visitors, and when processing incoming calls, emails, and faxes.
  • Providing support for sales such as purchase orders, finance documentation and sending invoices
  • Credit/Debit control experience is ideal
  • Front counter customer facing

If you have the required skills, hit apply to submit your CV and cover letter outlining why you will be successful in this role. For more information call Jake Harold on 04 471 8977 quoting reference 103600