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Service Delivery Manager

Job Title: Service Delivery Manager
Contract Type: Permanent Recruitment
Location: Wellington
Specialisation:
Salary: to $96k
REF: BRLCJK102542_1
Contact Details: Chris Kent
Contact Email: chris.kent@beyond.co.nz
Job Published: 7 days ago

A new role has been created within the organisation which is pivotal for the delivery of their new Salesforce CRM. This new platform will provide a core service within the future of the organisation. 

You’ll be asked to deliver a combination of skills which cover both service delivery and product management to ensure optimisation of Salesforce and other core business systems.  As a multi-agency platform, you’ll be liaising closely with other agencies to leverage the benefits from using similar applications.

While prior knowledge of Salesforce would be extremely beneficial, is it not essential.  However, is it key that you have prior, first-hand knowledge, of similar system integration.

Other key experience we’re seeking would include:

  • Use your experience and passion to ensure needs are being met, or exceeded, by successfully applying technology-led solutions to achieve the desired business outcomes
  • A strong desire to continuously improve service delivery and to focus beyond todays challenges to identify future opportunities
  • Be capable of understanding technical problems and communicating those clearly to staff in a non-technical manner
  • Experience working in Microsoft-centric IT environments
  • Ability to write a good business case that is viewed by key stakeholders

This opportunity will give you the chance to play a key role within the organisatoin, collaborating closely with external and internal partners. There are centrally located offices with a superb culture and environment.

If you have the skills and experience as listed above, send in your application (word format ideally) by clicking APPLY.  For further information, please contact Chris Kent from Beyond Recruitment on chris.kent@beyond.co.nz . Quote job number 102542

Please note, applicants should already have the right to work in New Zealand in place.