Service Desk Analyst

Job Title: Service Desk Analyst
Contract Type: Contracting Solutions
Location: Auckland
REF: BRLMXS104025_1
Contact Details: Sakwan Mohammed
Contact Email:
Job Published: 4 days ago
  • Service Desk Analyst
  • Nationwide Operation
  • Contract

About the company:

We are currently looking to for dedicated and experienced Service Support Analyst to join a wide range of New Zealand company where you will be responsible for 1st and 2nd level support of a large internal user and customer base. You will be supporting a wide range of technologies from Exchange, Active Directory, Windows 10, Microsoft Applications, networking, desktops, laptops, printers / scanners.

About the role:

This role will be working as a Service Desk Analyst as a contractor within one of New Zealand's enterprise companies. You will be working as part of a team. They have modern technology driven environment that has a history of hiring great Service Desk Analysts.

Skills & experience required:

  • Helpdesk experience with good troubleshooting skills supporting large environments with 500+ users
  • Understanding of networks
  • Hands on experience in large environments with Microsoft server technologies, Citrix, Active Directory and general knowledge of common technologies used in enterprise IT environments
  • Bachelor of Computer Science, MSCE, MCSA or similar
  • ITIL foundation certificate desirable as well as Microsoft or Cisco certifications
  • Excellent documentation and reporting skills
  • Show commitment to continual improvements and strong client focus

Benefits & culture:

  • Contract opportunity starting from 2 weeks to 6 months
  • Competitive hourly rates
  • Shift based
  • Good career growth opportunity

We’d love to hear from you, if this is the right role for you - APPLY now or email Sakwan –
Beyond Technology, Transformation & Digital, connecting IT talent with IT opportunities. Visit for more roles and information

Ref : 104025

Please note:

  • Candidates who have the legal right to work in NZ are invited to apply
  • Shortlisted candidates will be contacted