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Technology, Transformation & Digital

Service Desk Analyst

Job Title: Service Desk Analyst
Contract Type: Contracting Solutions
Location: Auckland
Specialisation:
REF: BRLIXL113785
Contact Email: ransirini.ekanayake@beyond.co.nz
Job Published: 14 days ago
  • Service Desk Analyst
  • Level 1 / 1.5 Support
  • WFH during lockdown, then Airport location with some WFH
  • 6 month contract

We are looking for experienced Service Desk Contractors for our well-known client.  You will need to have previous experience supporting end users on the phone and via email and be able to prioritise your tickets accordingly.

To be considered you must have:

  • Previous Service Desk experience
  • Excellent customer service skills
  • Professional communication skills
  • Ability to start immediately
  • Desktop support skills
  • O365 and modern device management experience preferred
  • ITIL knowledge
  • LAN and/or WAN networking knowledge
  • Ability to problem solve
  • Ability to prioritise your workload

Please Note:   To be considered for this role you need to be in New Zealand and have the legal right to work.

We'd love to hear from you! Follow the prompts to APPLY now or contact Ransi Ekanayake via email ransirini.ekanayake@beyond.co.nz for more information.

Ref: 113785

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