- Services Manager (aka SDM)
- Software and Design Consultancy
We’re looking for an energised Services Manager (aka SDM) to join our client as they kick off the next exciting phase in their development as a company. We need someone who can build strong relationships, be a strong client advocate to existing SME and enterprise clients, remove roadblocks and “get it done” in the name of the client. We need someone who embraces change to help both our client and their clients solve business challenges and ultimately contribute to great customer experience.
As the Services Manager, your primary focus will be to:
- Provide Leadership both internally and to clients
- Be the client evangelist and the “go to” person within the client.
- Ensure checks and measures are in place to keep the relevant commercials, time sheeting and records associated with your clients in good working order.
- Support and work in parallel to project managers and from time to time lead small Projects.
To be successful in this role you will:
- Have a demonstratable track record in Service Delivery Management (within ICT sector)
- Be confident in yourself and building and maintaining new relationships
- Able to be firm when its needed to get the job done, but also approachable, fair and balanced
- Have proven experience creating formal reports
- Be extremely organized, prepared and confident in presenting, and chairing meetings.
- Be an outstanding communicator, with excellent written and verbal skills.
- Have the ability to work with ambiguity and execute autonomously, or as part of a team
- Be a quick learner and enjoy the fast pace of the technology sector.
We’d love to hear from you, if you are if this sounds like you- APPLY now or contact Mignon Green firstname.lastname@example.org or call 027 582 1129 for more information.
Job Ref: 104399
Beyond Recruitment IT & Transformation, connecting IT talent with IT opportunities. Visit www.beyond.co.nz for more roles and information.
Note: Only shortlisted candidates will be contacted due to high volume of applications.