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Technology, Transformation & Digital

Software Support

Job Title: Software Support
Contract Type: Permanent Recruitment
Specialisation:
REF: BRLMMO111472
Contact Email: clare.saunders@beyond.co.nz
Job Published: about 2 months ago
  • Application Support Analyst
  • Apps Support/ Junior Developer looking for your next move
  • Tauranga

About the role:

This is an exciting role working for a leading Software company in the Bay of Plenty.   The Application Support Analyst’s primarily focuses is on providing product support to customers and contributing to product maintenance and customer training.   You will be collaborating internally with developers and product owners.

Our client is open to someone who has been in a dedicated software role or a junior developer keen to do support for 12 to 18 months before moving into their development team.

About you:

  • Application Support
  • Manage incoming calls and emails in a timely and effective resolution for end-user issues
  • Contribute to problem resolution
  • Supporting software installations as required
  • Excellent analytical and critical thinking skills
  • Strong motivational and empowerment skills
  • Design, develop and deliver customer training programs
  • Previous software support experience desirable but not essential
  • Excellent written and presentation skills

Please Note:   To be considered for this role you need to be in New Zealand and have the legal right to work.

We'd love to hear from you, if this is the right role for you - APPLY now or call Clare Saunders on 09 309 3105

Ref: 111472

Beyond Recruitment - Technology, Transformation & Digital, connecting IT talents with IT opportunities.

Visit www.beyond.co.nz for more roles and information.