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Customer Services

Support Service Desk

Job Title: Support Service Desk
Contract Type: Permanent Recruitment
Specialisation:
REF: BRLPVZ112882
Contact Email: paula.vanzijl@beyond.co.nz
Job Published: 21 days ago

  • IT Help Desk Support
  • $50 000 - $60 000 per annum
  • Mt Wellington base
  • Immediate start

Are you ready to take your IT support career to the next level?

Join this market leader as the first point of call for all IT-related queries and support to internal staff.

About the job:

  • First point of contact for all ICT Support requests
  • You will be in charge of PC/laptop/mobile phones, software and hardware troubleshooting, and set-ups
  • Maintaining hardware and accessory stock levels
  • Evaluate, update and purchase hardware as required
  • Recording device details (serial numbers) against users
  • Technical Support for remote locations
  • Assisting users so they become more efficient with their use of ICT

What’s in it for you:

  • You will be joining a fun-loving team
  • Gain experience with a reputable company that will make your CV more marketable in future
  • Earn a market-related salary
  • Start work asap!

What you will bring to the team:

  • You will have at least 2-3 years experience in a customer-facing tech-support role
  • You will have knowledge in MS Servers, Active Directory, Microsoft 365 Admin
  • Experience in networking and skills around troubleshooting PC, Android, and IOS based mobile devices
  • Understanding of AirWatch (Mobile Device Management Solution) and Jira
  • Service Support is ideal
  • ICT Tertiary qualification
  • Full drivers’ license

Are you ready for this challenge? Apply online immediately!

Please note that only NZ Citizens, Permanent Residents, and candidates with a valid open work visa will be considered for the role.

REF #  112882