Test Analyst

Job Title: Test Analyst
Contract Type: Contracting Solutions
Location: Auckland
Contact Details: Clare Saunders
Contact Email:
Job Published: 8 days ago
  • Test Analyst – IVR Contact Centre Project
  • Manukau
  • 3 months

About the role

The Test Analyst will be working for an enterprise organisation working on an IVR Contact Centre project.   You will need experience in the following areas;

  • Create Test Plan, Test Cases and Test Closure report.
  • Defect Management (includes scheduling defect meetings)
  • Updating ALM with Test Cases, results, and defects
  • Schedule and coordinate testing resources for all modules in particular order to accommodate processes.
  • Design of test scripts for system, Integration and UAT phases
  • Design and execution of test scripts for platform, IVR, routing, business process, reporting and analytics
  • Planning of the data set-up and execution timetable
  • Reporting of test results to the Test Manager
  • Working with the team of SME and Business Analyst resource to help guide them through their testing activities
  • Assist other project resources in using ALM during test execution and defect lifecycle and provide training where applicable
  • Working with business /end users to help facilitate UAT
  • Facilitation of project’s testing and defect status meetings
  • Able to work independently with minimal supervision
  • Creation of a handover document

You will have skills in the following areas:

  • Minimum of 3- 5 years testing experience
  • IVR testing experience a must have
  • Accessibility and Compatibility testing Experience
  • System, functional, accessibility , compatibility , integration testing and UAT experience
  • Experience in testing workflows, document generation and reports
  • HP ALM (Application Life Cycle Management) expert
  • Good communicator and team player
  • Strong organisational skills – deadline driven and efficient
  • Ability to deliver under tight timelines and to work effectively under pressure
  • Must follow testing guidelines and framework setup by IS Test Team
  • Automaton testing Experience CYARA, HAMMER and QTP/UFT preferred
  • Good communicator and team player

We'd love to hear from you, if this is the right role for you - APPLY now or contact Clare Saunders on 09 374 0876 for a confidential discussion.

Ref: 103878

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