Billings and Accounts Coordinator

Job Title: Billings and Accounts Coordinator
Contract Type: Permanent Recruitment
Location: Auckland - Inner
REF: AK47494
Contact Details: Natalie Bland
Contact Email:
Job Published: 10 months ago
- CBD Based
- Fantastic company culture
- Iconic New Zealand organisation

Join a high performing Billing and Credits Team as a Billings and Accounts Coordinator, working for a large iconic New Zealand company, and bring your strong relationship building skills to a role which will see you resolving billing disputes for clients, many of which will be large corporate clients.

__In this role you will required to;__

- Issuing of bills
- Accurately transfer billing files, feeds, adjustments and service orders
- Identifying billing discrepancies
- Dealing with commercial customers
- Investigate through the billing service in order to manage customer enquiries and disputes
- Addressing the root cause of issues to ensure they do not happen in future
- Resolving billing discrepancies, and customer disputes
- Increase the portfolio of customers who pay make advanced payments
- Drive continuous improvement activity to improve efficiency and promote right-first-time billing
- Provide billing delivery and support
- Provide reporting
- Support the Service Delivery and Account Managers
- Build internal relationships
- Ensure all procedures are maintained and followed

__To be successful in this role you must be able to demonstrate the following skills;__

- Have worked in and accounting role
- Be confident in dealing with commercial customers face to face
- Strong numerical and reconciliation skills
- Be analytical, as you will be solving complex queries and analysing reports
- Be Degree qualified in a related subject
- Strong attention to detail
- Strong relationship building skills
- Be systems savvy to be able to develop a strong understanding of the billing support systems
- Be able to easily build and foster relationships with customers and internal departments
- Be able to provide reporting
- Have confident and clear communication skills
- Be able to proactively anticipate customers needs
- Be able to communicate across the wider business
- Previous billing's experience would be advantageous.

If you would like to work for a successful and stable NZ business who are driven by their strong values and who appreciate the people who make their business tick, and you have the skills listed above, please submit your CV, then feel free to contact Natalie Bland on 021 937 783.

We can only consider people with a valid working visa, Residents or Citizens for this role.

Natalie Bland - Recruiting Expert - Business and Finance Support