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Customer Service Advisor - IT industry

Job Title: Customer Service Advisor - IT industry
Contract Type: Permanent Recruitment
Location: Auckland - Inner
Specialisation:
REF: AK47952
Contact Details: Lidya Sultandi
Contact Email: lidya.sultandi@beyond.co.nz
Job Published: 5 months ago
__The role:__

As a Customer Service Advisor you will be contacting businesses based in Canada and USA and providing them with support to ensure their software licenses are up to date. You will be required to manage a portfolio of business customers and will be expected to manage the process from start to finish.

The role would suit someone who is passionate about customer service and enjoys having high level conversations with customers.

__The Business:__

The business is a values based international organisation. They believe in empowering their staff to ensure they are successful in the role.

You will receive extensive training, support and ongoing development. There will also be opportunity to progress in the business whether that is in to leadership, product or a technical role.

__If you are successful in this role, you will receive:__

- Excellent salary and remuneration

- Ongoing training, development and coaching

- Annual conference

- Close to public transport and car parking

- Albany location

- Opportunity to progress in to a customer, product or technical role

__In return, we look for:__

- Tertiary qualification

- Excellent communication both verbal and written

- Customer focused and passionate about delivering excellent customer support

- New Zealand Citizen / Resident

- Access to a vehicle for work purposes and full driver's license

APPLY NOW with your cover letter and CV quoting reference AK 47952

Lidya Sultandi

09 374 1181