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Customer Service Representative

Job Title: Customer Service Representative
Contract Type: Temporary Staffing Solutions
Location: Palmerston North
Specialisation:
REF: WG42868
Contact Details: Erin Paques-Payton
Job Published: 3 months ago
- Temp role, full time hours (rostered between 8am and 8pm)
- Inbound customer service $17 p/hr + 8% holiday pay
- Palmerston North based - ASAP start

We are looking for people with strong customer service experience who enjoy working in a call centre environment. This position involves delivering a high level of customer service while providing advice, information and solutions to complaints through a range of different channels including phone, email and social media communications. You will need clear and concise communication skills, a strong work ethic and the ability to remain calm and resilient in a fast paced environment.

To be considered you will need:

- Proven customer service experience (call centre/contact centre experience advantageous)
- Strong communication skills and professional telephone manner
- A reliable and mature attitude
- Exceptional people skills along with the ability to build relationships
- A tech savvy nature
- Strong computer skills with the ability to learn new systems quickly
- Problem solving skills and the ability to think laterally
- The ability to obtain a clear criminal history check
- To be currently based in Palmerston North or the Manawatu area
- To be available for training between 21 - 27 September (8am-4:30pm)
- To be available to work 40 hours per week between the hours of 8am and 8pm

You must be available to commence in a role immediately and also be available for interviews on Monday 19 and Tuesday 20 September, should you be successful.

In return you will have the opportunity to join a fantastic team on a temporary basis and could also gain the chance to progress further within the business should the opportunity arise.

If you are looking for a great opportunity and meet the above requirements - please apply now.

Ref: 42868