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Service Delivery Coordinator

Job Title: Service Delivery Coordinator
Contract Type: Contracting Solutions
Location: Auckland - Inner
Specialisation:
Duration: 180
REF: AK48041
Contact Details: Clare Saunders
Contact Email: clare.saunders@beyond.co.nz
Job Published: 4 months ago
- Service Delivery Coordinator
- 6 month (parental leave cover)
- CBD
- $30-$35ph + GST


About the company
Representing an IT service provider at their customer site, a highly prized NZ brand.



About the role


Supporting the Service Delivery Team Leader your day to day task will be;


- Be the first point of contact and allocate work requests to the team
- Manage resourcing issues and conflicts
- Have ownership as the first point of contract (phone) for client contract
- Keep SDC documentation up to date
- On-board new starters
- Organise internal team and client events



Skills & experience required


- Exceptional communication skills
- Highly professional in all your interactions
- Understanding of SLA's and the management of them
- Strong knowledge of Microsoft applications (Word, Excel, Outlook)
- Exposure to ITIL



We'd love to hear from you, if this is the right role for you - APPLY now or contact Clare Saunders on 09 374 0876 for a confidential discussion. Ref AK 48041/ SK91277A

Beyond IT, connecting IT talent with IT opportunities. Visit www.beyond.co.nz for more roles and information.