|Job Title:||Team Leader|
|Contract Type:||Permanent Recruitment|
|Location:||Auckland - Inner|
|Contact Details:||Natalie McAlister|
|Job Published:||7 months ago|
- City Fringe location
- Carpark space provided
Are you a Team Leader with high energy, a positive attitude and an ability to make a difference to the team you lead?
This growing business is looking for a Team Leader to lead, coach and manage a team of Inbound and Outbound agents. In addition to running your team you will liaise directly with clients and produce regular reports.
Some of your responsibilities include:
- Schedule and allocate work
- Check and manage project correspondence
- Liaise with clients
- Coach and Mentor of agents
- Complete regular reports
To be considered for this role you will have:
- Previous experience in a contact centre environment
- Passionate about people, coaching and development
- Excellent written and communication skills
- People management with the ability to plan, organise and lead a team of inbound / outbound representatives
- Able to work flexible hours; Monday to Friday between 10am and 9pm with the occasional Saturdays.
If you are looking for your next opportunity, APPLY NOW with your cover letter and CV.
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