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Customer Services

Call Centre Operator

Job Title: Call Centre Operator
Contract Type: Fixed Term
Location: Wellington
Specialisation:
REF: 118153
Contact Details: Laura Halstead
Contact Email: laura.halstead@beyond.co.nz
Job Published: 28 days ago

We have a new 12-month fixed term Contact Centre role based in Newtown, Wellington commencing ASAP. This role is for a 24/7 rotating roster, inbound call centre.  

 

About the role:

 

•    Contact Centre role based in Newtown, Wellington 
•    24/7 rotating roster, 40 hours a week
•    ASAP for a 12-month fixed term. Will wait a notice period for the right candidate 
•    Salary ranges from $53,000 - $58,000 depending on experience  

 

This is a great opportunity for someone with strong customer service experience looking for a change, or someone from hospitality looking to get into an office-based role.

 

Key Duties: 

 

•    Assistance to callers with queries, and dealing in a professional manner 
•    Inbound call centre 
•    Responding to requests for information and actioning 
•    Updating data base with notes and updated records 
•    Data entry 
•    Administrative functions 
•    6 weeks of full training and buddied up on the training roster 

 

To be eligible for the 12-month fixed term opportunity, you must: 

 

•    Have a relevant work visa or New Zealand Residency/Citizenship 
•    Live in Wellington 
•    Intermediate Microsoft Office Computer skills 
•    A good understanding of the English Language 
•    Excellent communication skills

 

If you believe you will be an asset to this role, get in touch to hear more! If you have any queries, feel free to contact me, laura.halstead@beyond.co.nz