Customer Services

Call Centre Operator

Job Title: Call Centre Operator
Contract Type: Fixed Term
Location: Wellington
REF: 118153
Contact Details: Laura Halstead
Contact Email:
Job Published: 28 days ago

We have a new 12-month fixed term Contact Centre role based in Newtown, Wellington commencing ASAP. This role is for a 24/7 rotating roster, inbound call centre.  


About the role:


•    Contact Centre role based in Newtown, Wellington 
•    24/7 rotating roster, 40 hours a week
•    ASAP for a 12-month fixed term. Will wait a notice period for the right candidate 
•    Salary ranges from $53,000 - $58,000 depending on experience  


This is a great opportunity for someone with strong customer service experience looking for a change, or someone from hospitality looking to get into an office-based role.


Key Duties: 


•    Assistance to callers with queries, and dealing in a professional manner 
•    Inbound call centre 
•    Responding to requests for information and actioning 
•    Updating data base with notes and updated records 
•    Data entry 
•    Administrative functions 
•    6 weeks of full training and buddied up on the training roster 


To be eligible for the 12-month fixed term opportunity, you must: 


•    Have a relevant work visa or New Zealand Residency/Citizenship 
•    Live in Wellington 
•    Intermediate Microsoft Office Computer skills 
•    A good understanding of the English Language 
•    Excellent communication skills


If you believe you will be an asset to this role, get in touch to hear more! If you have any queries, feel free to contact me,