
Customer Services & Call Centre
Beyond Recruitment is one of Aotearoa's, New Zealandโs largest suppliers of Customer Services & Call Centre talent. As a business, we are a preferred supplier to a large number of organisations across the public and private sectors.
Aotearoa, New Zealand has become home to some of the largest and most innovative Call Centres and Service Centres in Australasia. The technology applied in these Centres is cutting edge and Contact Centres have become highly regarded training grounds and stepping stones for graduates or back-to-work candidates wishing to enter the Banking, Insurance and Telecommunication industries.
At Beyond Recruitment, we have the expertise to find you the perfect role to build your career. We have the capability and expertise to advise our candidates and we are able to develop and execute customised assessments for our Call Centre clients ensuring they are well placed to find the best talent for their specific requirements.
We work with leading-edge Customer Services & Call Centres that are continuously looking for great talent from entry-level to senior leadership. Whether you have great customer service skills and looking for that entry point, or you are an experienced Customer Services & Call Centre professional we can help you to find the role perfectly suited to you.
Typical Customer Services & Call Centre jobs that we recruit throughout Aotearoa, New Zealand include:
Call Centre Manager
Call Centre Training and Development Manager
CSR - Customer Services Representative
Customer Agent
Customer Services
Customer Services Advisor
Customer Services Consultant
Customer Services Manager
Inbound Customer Services
Internal Account Managers
Internal Sales Rep
Outbound Customer Services
Outbound Sales
Retention Specialist
Service Desk
Team Leader Call Centre
Workforce Analyst
Workforce Manager
Whether you are after job opportunities, or you are seeking advice on how and where to find the next role in your work journey, we are here to help you.
We love what we do, and will work hard to help you find your next opportunity. Get in touch today to learn more.
We are proudly local and actively committed to doing the mahi to support diversity and inclusion, equal opportunity for all, and promoting the career prospects of Mฤori/Pasifika in Aotearoa.
โ
Resources
"Prediction: The future of Customer Experience"- McKinsey Quarterly
"Considering a Job Change or Other Life Change? 7 Questions to Ask Yourself First"- TED
"Obstacles Neurodiverse People Face in Our Workplace"- Newshub.nz
"How to Help an Employee Figure Out Their Career Goals"- Harvard Business Review
"Hybrid Work: Making it Fit With Your Diversity, Equity, and Inclusion Strategy"- McKinsey
"Do Your Diversity Initiatives Promote Assimilation Over Inclusion?"- Harvard Business Review
"How to Make the Most of Your Work Day"- The New York Times
Key Contacts
Auckland
-
Carren Walker-Raos
Regional Manager - Customer Experience & Corporate Talent Solutions
Wellington
-
Christchurch
-
Rob Malpass
Regional Manager - Professional Services, South Island
Beyond Recruitment is one of Aotearoa's, New Zealandโs largest suppliers of Customer Services & Call Centre talent. As a business, we are a preferred supplier to a large number of organisations across the public and private sectors.
New Zealand has become home to some of the largest and most innovative Call Centres and Service Centres in Australasia. The technology applied in these Centres is cutting edge and Contact Centres have become highly regarded training grounds and stepping stones for graduates or back-to-work candidates wishing to enter the Banking, Insurance and Telecommunication industries.
Here at Beyond Recruitment, what makes our business really tick is our recruiters. A large percentage come from the industry, and they strive to constantly stay up to date with advances in technology and industry changes to provide you with the best market insights.
Each recruiter is hired for their expertise in their specialist area and ability to consult with businesses on their talent needs. At their disposal are a wide range of sourcing tools, digital marketing and our bespoke talent database. This includes Beyond Recruitmentโs large LinkedIn following, targeted electronic mailers that go to more than 20,000 pre-screened candidates, and market-leading social recruitment training.
Working across the Customer Services & Call Centre discipline, we provide true consultancy and share our experience to ensure organisations that partner with us are able to engage the best talent in the market. We make it our business to know who the best people are in our industry, whether they are actively looking for their next opportunity or not.
Typical Customer Services & Call Centre jobs that we recruit throughout Aotearoa, New Zealand include:
CSR - Customer Services Representative
Customer Services
Customer Agent
Inbound Customer Services
Outbound Customer Services
Customer Services Consultant
Customer Services Advisor
Customer Services Manager
Retention Specialist
Outbound Sales
Internal Sales Rep
Internal Account Managers
Customer Agent
Team Leader Call Centre
Call Centre Manager
Service Desk
Financial Services
So if you are looking for Customer Services & Call Centre talent, we are here to help.
We love what we do and we will work hard to find your ideal candidate. Get in touch today to learn more.
We are proudly local and actively committed to doing the mahi to support diversity and inclusion, equal opportunity for all, and promoting the career prospects of Mฤori/Pasifika in Aotearoa.
โ
Resources
"Prediction: The future of Customer Experience"- McKinsey Quarterly
"Considering a Job Change or Other Life Change? 7 Questions to Ask Yourself First"- TED
"Obstacles Neurodiverse People Face in Our Workplace"- Newshub.nz
"How to Help an Employee Figure Out Their Career Goals"- Harvard Business Review
"Hybrid Work: Making it Fit With Your Diversity, Equity, and Inclusion Strategy"- McKinsey
"Do Your Diversity Initiatives Promote Assimilation Over Inclusion?"- Harvard Business Review
"How to Make the Most of Your Work Day"- The New York Times
Key Contacts
Auckland
-
Carren Walker-Raos
Regional Manager - Customer Experience & Corporate Talent Solutions
Wellington
-
Christchurch
-
Rob Malpass
Regional Manager - Professional Services, South Island