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Customer Services
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Customer Services

We cover Permanent Recruitment, Contracting Solutions, Temporary Staffing
Solutions and Executive Search

Beyond Recruitment is one of New Zealand’s largest suppliers of Customer Service talent. As a business, we are a preferred supplier to a large number of organisations across the public and private sectors.

New Zealand has become home to some of the largest and most innovative Call Centres and Service Centres in Australasia. The technology applied in these Centres is cutting edge and Contact Centres have become highly regarded training grounds and stepping stones for graduates or back-to-work candidates wishing to enter the Banking, Insurance and Telecommunication industries.

At Beyond Recruitment, we have the expertise to find you the perfect role to build your career. We have the capability and expertise to advise our candidates and we are able to develop and execute customised assessments for our Call Centre clients ensuring they are well placed to find the best talent for their specific requirements.

We work with leading-edge Call Centres that are continuously looking for great talent from entry-level to senior leadership. Whether you have great customer service skills and looking for that entry point, or you are an experienced Call Centre professional we can help you to find the role perfectly suited to you.

Typical Customer Services jobs that we recruit throughout New Zealand include:

  • Call Centre Manager

  • Call Centre Training and Development Manager

  • CSR - Customer Services Representative

  • Customer Agent

  • Customer Services

  • Customer Services Advisor

  • Customer Services Consultant

  • Customer Services Manager

  • Inbound Customer Services

  • Internal Account Managers

  • Internal Sales Rep

  • Outbound Customer Services

  • Outbound Sales

  • Retention Specialist

  • Service Desk

  • Team Leader Call Centre

  • Workforce Analyst

  • Workforce Manager

Whether you are after job opportunities, or you are seeking advice on how and where to find the next role in your work journey, we are here to help you.

We love what we do, and will work hard to help you find your next opportunity. Get in touch today to learn more.

We proudly and actively work to support diversity and equal opportunity in the workplace.

Knowledge Piece 

Learn more about the industry, here: 

"Prediction: The future of CX" - McKinsey Quarterly 

Register a Vacancy

Beyond Recruitment is one of New Zealand’s largest suppliers of Customer Service talent. As a business, we are a preferred supplier to a large number of organisations across the public and private sectors.

New Zealand has become home to some of the largest and most innovative Call Centres and Service Centres in Australasia. The technology applied in these Centres is cutting edge and Contact Centres have become highly regarded training grounds and stepping stones for graduates or back-to-work candidates wishing to enter the Banking, Insurance and Telecommunication industries.

Here at Beyond, what makes our business really tick is our recruiters. A large percentage come from the industry, and they strive to constantly stay up to date with advances in technology and industry changes to provide you with the best market insights.

Each recruiter is hired for their expertise in their specialist area and ability to consult with businesses on their talent needs. At their disposal are a wide range of sourcing tools, digital marketing and our bespoke talent database. This includes Beyond Recruitment’s large LinkedIn following, targeted electronic mailers that go to more than 20,000 pre-screened candidates, and market-leading social recruitment training.

Working across the Customer Services discipline, we provide true consultancy and share our experience to ensure organisations that partner with us are able to engage the best talent in the market. We make it our business to know who the best people are in our industry, whether they are actively looking for their next opportunity or not.

Typical Customer Services jobs that we recruit throughout New Zealand include:

  • CSR - Customer Services Representative

  • Customer Services

  • Customer Agent

  • Inbound Customer Services

  • Outbound Customer Services

  • Customer Services Consultant

  • Customer Services Advisor

  • Customer Services Manager

  • Retention Specialist

  • Outbound Sales

  • Internal Sales Rep

  • Internal Account Managers

  • Customer Agent

  • Team Leader Call Centre

  • Call Centre Manager

  • Service Desk

  • Financial Services

So if you are looking for Customer Service talent, we are here to help.

We love what we do and we will work hard to find your ideal candidate. Get in touch today to learn more.

We proudly and actively work to support diversity and equal opportunity.

Knowledge Piece 

Learn more about the industry, here: 

"Prediction: The future of CX" - McKinsey Quarterly 

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