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Customer Services

Beyond Recruitment are one of New Zealand’s largest suppliers of Customer Service talent. As a business we are a preferred supplier to a large number of organisations across the public and private sectors.

New Zealand has experienced huge growth in the Contact Centre industry over the past few years, with NZ becoming home to some of the largest and most innovative Call Centres in Australasia. The technology is cutting edge and Contact Centres have become highly regarded training grounds and stepping stones for graduates wishing to enter the Banking, Insurance and Telecommunication industries. At Beyond Recruitment we have the expertise to find you the perfect role and the capability to develop and execute assessments at every level; ensuring that our clients get the right fit every time.

There has never been a better time to start a career in the Customer Services field, with a large number of job opportunities currently available. If you have great customer service skills and experience and a good baseline of technology literacy, we can definitely help you to find your next great role. 

Whether you’re after job opportunities, or you are seeking advice on how and where to find the next role in your work journey, we’d love to help you.
Please get in touch with our team today.

Typical Customer Services jobs that we recruit throughout New Zealand include:

  • CSR - Customer Services Representative

  • Customer Services

  • Customer Agent

  • Inbound Customer Services

  • Outbound Customer Services

  • Customer Services Consultant

  • Customer Services Advisor

  • (Financial Services)

  • Customer Services Manager

  • Retention Specialist

  • Outbound Sales

  • Internal Sales Rep

  • Internal Account Managers

  • Customer Agent

  • Team Leader Call Centre

  • Call Centre Manager

  • Service Desk

Knowledge Piece 

Learn more about the industry, here: 

"Prediction: The future of CX" - McKinsey Quarterly 

Register a Vacancy

Beyond Recruitment is a large provider of Customer Service talent, with hundreds of permanent roles placed and assignments undertaken over the last 12 months. Whether you are seeking a single resource or an ongoing flexible workforce solution on a volume basis, we have the experience, talent, networks and expertise to deliver.

Interested in using temps? Employers use temps for a variety of reasons; including convenience, time saving and managing their workforce through the peaks and troughs in their business. We can help you with Temporary Staffing Solutions at a drop of a hat. Beyond Recruitment temporary workers can be engaged at a moment’s notice – sometimes within the hour – and so we can cover sickness or longer term absences such as parental leave and sabbaticals. Similarly, groups of workers (such as Cell Centre teams) can be deployed as temps.

Beyond Recruitment has a comprehensive temp workforce sourcing and management infrastructure that can deliver you the best temps instantaneously. We have literally hundreds of temps on assignment at any one time and can provide proven, trusted temp resources to your organisation when you need them. We look after all taxation and legislative requirements – hiring temps is easy! All temps and customer support candidates are fully skill tested and probity checked.

So whether you are looking for a new permanent Call Centre Manager, or a temp outbound CSR for a day, we have the perfect person waiting for you. We’d love to hear from you!

Occupational Therapy Equipment Specialist - Wellington
Project Manager - Medium Commercial Builds - Auckland
Senior Quantity Surveyor - Residential - Auckland
Senior Systems Administrator - Tauranga
Senior Advisor Operational Innovation - Auckland
Director of Global Security - Auckland
Procurement Specialist - Wellington
Senior Policy Advisor - Auckland
Marketing Coordinator - Wellington
Head of People Experience - Auckland
Human Resources and Health & Safety Manager - Auckland
People and Culture Manager - Auckland
Consultancy Senior Project Manager - Auckland
Senior Policy Analyst - Wellington
Finance Business Partner - Porirua
Relationship Manager - Auckland
Data Engineer - Wellington
Operations Manager - Wellington
Intermediate / Senior Business Analyst - Auckland
HR Business Partner - Auckland
Intermediate Quantity Surveyor - Consultancy - Auckland
Senior Performance Advisor - Wellington
Ivanti Agile Engineer - Auckland
Field Service Engineer - Hamilton
Project Manager - Multi Unit Builds - Auckland
Senior Site Manager - Retirement Village - Auckland
Building Services Coordinator/Engineer - Auckland
Senior Quantity Surveyor - Auckland
Site Manager - Apartments - Auckland
Strategic Investment Consultant / Advisor - Wellington
Practice Lead - Wellington
Senior Automation Test Analyst - Auckland
Business Analyst - Wellington
P & C Administrator - Wellington
Centre Manager - Auckland
Senior Estimator/Quantity Surveyor - vehicle incl - Auckland
Senior Interior Designer - Auckland
Principal Advisor Communications - Wellington
CX Business Partner - Digital Engagement Lead - Auckland
Java Developer - Auckland
Senior Business Partner Media - Wellington
Solution Architect - Auckland
HR Coordinator - Auckland
Project Manager - Wellington
Quantity Surveyor - Large Refurb Project - Auckland
Site Manager- Interiors Fit Outs/Refurbs - Auckland
Programme Controls Analyst - Wellington
Lead Portfolio Management Specialist - Auckland
Senior Solutions Architect - Wellington
Senior ERP Consultant - Wellington
Senior Site Manager - Apartments - Wellington
Business Analyst - Auckland
Senior Financial Accountant - Wellington
Financial Accountant - Wellington
Technical Sales Territory Manager - Wellington
Assistant Accountant / Accountant - Auckland
Lending Specialist - Auckland
Senior ERP Consultant - Auckland
Change Lead - Auckland
Customer Services Representative - Auckland
Senior Estimator - Commercial Projects - Auckland
Salesforce Administrator - Auckland
Senior Quantity Surveyor - Auckland
Senior Salesforce Technical Consultant - Auckland
Sales Acquisition Specialist - Auckland
Senior HR Administrator - Wellington
Solutions Delivery Team Lead - Taupo
IT Operations Team Lead - Taupo
Senior Multi Residential Quantity Surveyor - Auckland
Project Manager - Commercial Construction - Auckland
Solution Architect/Lead Developer - Tauranga
Project Manager - Medium Sized Main Contractor - Auckland
Key Account Manager - Auckland
Managed Services Engineer - Auckland
General Manager Construction - Hawkes Bay - Napier City
General Manager - Construction - Napier City
Client Side Project Manager - Napier City
Software Developer - Hamilton
Salesforce Administrator and Developer - Tauranga
C# .NET Developer - Tauranga
Administrator - Auckland
Support Specialist - Auckland
Structural Site Engineer - Auckland
Senior Project Manager - Apartment Project - Auckland
Senior .Net Developer - Auckland
Risk Manager - Auckland
Senior Application Specialist – ServiceNow - Auckland
ServiceNow System Admin - Auckland
Software Tester - Auckland
Health & Safety Advisor - Auckland
Support Team Leader - Auckland
Strategy, Planning and Performance Jobs - Wellington
Senior Project Manager - Auckland
Quantity Surveyor - Site Based - Auckland
Senior Cloud Engineer - Auckland
Resource Planner Parks - Porirua
GIS Project Manager - Auckland
Technical Applications Consultant - Auckland
Lead Solution Architect - Auckland
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