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Customer Services

Customer Care Specialist

Job Title: Customer Care Specialist
Contract Type: Permanent Recruitment
Specialisation:
REF: BRLPVZ111285
Contact Email: paula.vanzijl@beyond.co.nz
Job Published: about 2 months ago
  • Customer Care Specialist
  • Manukau
  • $60 000 - $75 000 per annum
  • 12-month fixed term contract
  • 40 hours a week

Our client has a massive footprint in New Zealand and they are looking for an experienced Customer Service professional to join their team on a 12-month fixed term contract.

About the role:

  • In this role you will take incoming calls, as well as responding to email corresponding from customers
  • Queries will relate to providing quotations and following up on quotations
  • Onboarding customers onto the client management system
  • Order processing
  • Processing customer reports

About you:

  • You will ideally have experience in a freight forwarding / logistics environment
  • A basic understanding of shipping will be very advantageous
  • You will be passionate about service delivery and a proven track record on providing excellent service in the import and export industry

What’s in it for you:

  • Grow your experience in the logistics industry
  • Join a great team with an inclusive and fun culture
  • Make your profile more marketable for future career opportunities
  • Earn a great salary

We would like to hear from you if you are interested in growing your career in the logistics industry!

Apply online immediately to be considered for this role.

Please note that only Permanent Residents, NZ Citizens and candidates with a valid open work visa will be considered for this role.

Job Ref: 111285