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Customer Services & Call Centre

Customer Service Officer

Job Title: Customer Service Officer
Contract Type: Temporary Staffing Solutions
Specialisation:
REF: 126109
Contact Details: Laura Halstead
Contact Email: laura.halstead@beyond.co.nz
Job Published: 9 months ago

•    Temporary Customer Service Officer position 
•    ASAP – 6 months 
•    Need proven customer service and basic administration experience. 
•    $28.00 per hour, depending on experience. 
•    CBD location, full time hours, Monday – Friday. Able to consider students returning to university who can work 20 hours a week minimum. 

NOTE: This role requires candidates to be available to work over the Christmas holiday period, excluding public holidays. 

Are you seeking a fantastic chance to work in the Government Sector? We are in search of highly skilled customer service candidates who can start immediately for a 6-month period. This is an excellent opportunity for recent graduates looking to enhance their skills or gain exposure into the public sector. 

Key responsibilities include:

•    Processing a high volume of calls, mainly inbound. 
•    Organise related documents for scanning, and storage. 
•    Create, update and maintain records. 
•    Access highly confidential documents and records. 
•    Ability to manage internal software and identify causes of data errors. 

To be successful in this role you will:

•    Have proven experience working in a customer service focused role. 
•    Ability to pick up systems and processes easily. 
•    Excellent customer service and communication skills
•    Highly organised and ability to meet deadlines and targets 
•    Technically savvy and proven knowledge of the Microsoft Suite 

Essential for the role: 

•    Must have eligibility to work in New Zealand – NZ Citizen/Permanent Residency.  
•    Available immediately or on a 5-day notice period. 
•    Must have a clear MOJ check. 

If you’re available immediately or within a 5-day notice period and have proven customer service experience, apply now! Apply online or get in touch - Laura Halstead – laura.halstead@beyond.co.nz 

Ref. 126088