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Customer Services & Call Centre

Customer Services Representative

Job Title: Customer Services Representative
Contract Type: Permanent Recruitment
Specialisation:
REF: 127674
Contact Details: Gabrielle Allsop
Contact Email: gabrielle.allsop@beyond.co.nz
Job Published: about 1 month ago
  • Showcase your fantastic Customer Service skill set 
  • Join a dynamic organisation where you are valued
  • Free carparking, quarterly bonus and fantastic coffee

Our client is on the look-out for an experienced Customer Service Representative with a minimum of 5+ year's experience to join their friendly and positive organisation based in Penrose.   

If you have experience working in a fast paced customer services role we might just have the perfect role for you. 

If you are friendly, organised, with a good sense of humour and a "can do" attitude this opportunity is not to be missed!

Hours for our role are 7.30am - 4pm, Monday to Friday. 

Key Responsibilities include:
  • Processing orders, answering customers queries via telephone calls, walk-ins and email. 
  • Supporting Sales Representatives 
  • Entering information into a CRM package
  • Coordinating with couriers
  • Working with the Team Leader to analyse market trends
Qualifications and Skills:
  • 5+ years customer service experience in an office based role
  • Excellent communication and interpersonal skills 
  • Top notch MS Office skills including Word, Excel, Outlook and CRM 
  • SAP skills are desirable
  • Passionate, presentable, personable with a positive attitude 
  • Strong attention to detail with a top work ethic
  • Initiative and problem-solving skills 
  • Be proactive and enjoy satisfying customers 
  • Ability to work independently and as part of a team.

If you are a super experienced Customer Service Specialist with a strong background in juggling tasks and enjoy delivering results for your customers we need to talk!

For more details, please APPLY NOW or contact Gabrielle Allsop, Senior Lead Consultant, Beyond Recruitment on 027 550 5515 for a confidential chat. 

To be considered for this role you need to reside in New Zealand - Only NZ Citizen's, Permanent Residents or current Work Visa holders will be contacted.  

An immediate start is available however we can wait for the someone who fits into this fantastic, passionate culture and enjoys making a difference!


REF# 127674