Procurement, Operations & Supply Chain

Customs Supervisor

Job Title: Customs Supervisor
Contract Type: Permanent Recruitment
Contact Email:
Job Published: about 1 month ago

  • Airport based
  • $60 000 - $75 000 + benefits
  • Tuesday - Friday (11:00am -19:30pm) and Saturday (08:30am - 17:00pm)

A fantastic opportunity became available for an experienced Supervisor to join a great company with a global footprint.

About the offer:

  • Fantastic opportunity to join a company with a global reach
  • On-going training and career growth opportunities
  • Career stability (our client is an essential services provider)
  • Potential annual bonus
  • Medical, life insurance and income protection policy
  • Company superannuation

About the job:

The key focus of the role is to supervise a customs operations team. The team is on a rostered shift basis and ensures that shipments enter and exit the country in accordance with network procedures and transit time standards.


Team supervision, management and support

  • Co-ordinate shifts and ensuring staff levels to business requirements
  • Developing and implementing KPI’s
  • Manage absenteeism and performance
  • Ensure that customs agents maintain a professional image to both internal and external contacts
  • Manage the work of a customs team to ensure that customs declarations are prepared accurately and lodged in a timely manner
  • Plan, organize and build an effective, functional department
  • Training and Coaching Safety and quality assurance

Customs Clearance Management

  • Audit customs entries of direct reports to ensure compliance
  • Maintain a thorough knowledge of customs practices and procedures
  • Ensure that customer databases are developed and maintained
  • Make decisions directly related to shipment processing
  • Prepare and lodge declarations with the authorities
  • Ensure the accurate preparation of import and export customs declarations
  • Resolve specific disputes or provide advice on technical issues with customers

What will make you successful in the role:

  • Must have at least 3 years’ experience as Team Leader / Supervisor / Manager, preferably within transportation or logistics industry
  • NZ Customs experience would be beneficial, but not essential
  • Apply online and become a part of this excellent team!

Please note that only NZ citizens and permanent residents will be considered for this role.

REF # 111749