Contact Advisor – Temporary Part Time Opportunity

We’re seeking a Contact Advisor for an 8-month temporary assignment starting ASAP until 27^th November.
This is a fast-paced, role where you’ll be the first point of contact for internal and external enquiries.

Role Details

• Start Date: Immediate
• End Date: 27^th November 2026
• Hours: Part Time Hours, 20 hours/week (Monday to Friday), 8.00am – 12.00pm
• Location: Office based, no WFH
• Pay Rate: $32.00 per hour

Key Responsibilities

• Contact centre environment
• Provide timely and high-quality service to internal and external customers
• Establish the needs of the customer, interpreting the information or processes required to best answer the enquiry
• Maintain up to date knowledge across a wide range of internal processes and legislation
• Coordinate delivery of a responsive service to the sector providing accurate and timely advice
• Proactively, plan and coordinate with other team members and manage your own workload
• Maintain an open and responsive relationship with key stakeholders.

What You’ll Bring

• Minimum 3 years’ experience in a similar contact centre position
• Strong written and verbal communication skills
• Proficiency in technology and confidence with new systems
• Reliable and availability for the full assignment

If you're available immediately, looking for part time hours, and can commit to the full duration—we’d love to hear from you.

Apply now quoting reference: 131811