Our Auckland Central based client is now looking for an Experienced – Financial Customer Service Consultant to join their team on a Temporary Contract to run to get through the high volume for the busy season. The business is experiencing a vast backlog and requests within the home loan, lending and Kiwisaver capacity for the first home buyers and want to get people on board who really are invested in providing exceptional customer service the clients.
You will be joining their Inbound Contact Centre Team, being the first point of contact for the new and existing customers and attending to any queries they may have. They have an excellent office space, supportive environment and a convenient location. The business is experiencing a vast backlog and requests within the home loan, lending and Kiwisaver capacity for the first home buyers and want to get people on board who really are invested in providing exceptional customer service the clients.
Duties of the role:
- Receive inbound calls from customers and assist them with their financial needs
- Build strong and positive relationships with the customers
- Maintain relationships with internal staff and callers
About the Role:
- Immediate Start for a short term contract
- Auckland CBD based, close to public transport
- Monday to Friday standard business hours
- Supportive Team Environment
The right candidate must have:
- Previous Customer Service Experience within general banking , minimum 1 year
- Availability to start immediately
- Excellent Communication Skills
- Clear and Well-spoken phone manner
- Clear Credit History
- High attention to detail
If this role sounds like the right temporary role for you, please apply with your CV in word.doc. You will be contacted if you are successful.
Reva Dalal, Recruitment Consultant
Ref 107975