Customer Experience, Sales, Marketing & Communications

Internal Sales

Job Title: Internal Sales
Contract Type: Permanent Recruitment
Location: Auckland
REF: 128044
Contact Details: Verity Bliss
Contact Email:
Job Published: 17 days ago
  • Internal Sales Support

  • East Tamaki

  • $65-75k – Permanent role

The Company
Join a well- established organisation part of a global group backed by solid research, development and industry expertise. In New Zealand the organisation is a leading provider of hydraulic equipment and services.

What will you be doing in your new role?

  • Respond to customer inquiries in a timely, professional & courteous manner.

  • Develop cost estimates, process all quotes & sales orders and all other internal documentation

  • Engage in technical discussions and if needed demonstrate product with customers

  • Identify customer needs, offer technical assistance where needed and provide appropriate solutions/proposals.

  • Actively promote all New Zealand products & services and provide product literature, appropriate web sites & sales aids to assist customers where required

  • Respond positively to customer complaints and resolve them in a timely manner

  • Ensure that all interactions with vendors & customers are positive

  • Place purchase orders with vendors when appropriate or necessary

  • Provide administrative & inventory management support

  • Proficiency with understanding measurements

  • Co-ordinate with production, warehouse, purchasing and imports to ensure product availability and timely delivery of products

  • Answer phone & transfer to appropriate person when needed

  • Perform other tasks or special projects as directed by supervisor

  • Maintain proper communication with support staff & management

  • Provide prospective leads and customer information to outside sales personnel

  • Remain knowledgeable and up-to-date on changes/developments of product line

  • Assist outside Sales with product proposals & requirements

What skills/experience are we looking for?

  • Minimum of 2 years of customer service or sales experience

  • Hydraulic connector experience preferred

  • Customer-first work ethic and be willing to "exceed expectations"

  • Possess excellent communication, customer service, and phone manner skills

  • Ability to work without direct supervision and make appropriate decisions

  • Multi-tasker

  • Personable and professional demeanour

  • Self-Starter with a positive attitude

  • Have a mechanical aptitude – (someone who understand or has been exposed to a Hydraulic Connector environment would be advantageous)

  • Great organisation skills

  • MS Office and computer proficiency

Onsite Parking – professional offices.  Down to earth environment. 

Email me today with your CV!

Job Ref: 128044